Microsoft Office Outlook

The instructions provided in this section were verified against Microsoft Office Outlook 2019

Access from Microsoft Office Outlook 2019

To set up Microsoft Office Outlook 2019 manually:

1. Open Microsoft Office Outlook 2019. If you have no account in Microsoft Outlook 2019, go to step 3. If you already have set up an account and want to add another one, go to the next step.

2. Go to File > Add Account.

3. Specify your email address.

4. Click the arrow icon next to “Advanced options”, select the “Let me set up my account manually” checkbox, and then click Connect.

5. Choose your account type:

  • If you want to keep copies of messages on the server, click IMAP. With IMAP, you will also be able to train the SpamAssassin spam filter on email messages you receive if SpamAssassin is enabled on the server.
  • If you do not want to keep any messages on the server, click POP.

6. Microsoft Office Outlook automatically detects the email address settings. Change the setting (if necessary) and click Next.

7. Specify the email address password and click Connect.

8. You can see the following message if the domain name in the SSL/TLS certificate that secures the Plesk mail server differs from the domain name in the Microsoft Outlook connection settings.

9. Wait a while until Microsoft Office Outlook finishes the setup and click OK when the setup is complete.

Your account is set up. Microsoft Office Outlook will now send you a test email.

If you wish to set up a mail account manually, use the following typical combinations of connection security and authentication method settings. If the settings do not work for you, ask your hosting provider about the correct combination.

IMAP, SMTP, POP3:

  • Connection security: SSL/TLS
  • Authentication: Normal password

Other parameters that you may need when configuring your account manually:

  • POP3 port: 995
  • IMAP port: 993
  • SMTP port: 465
  • Username. Your full email address. For example: johndoe@example.com.
  • Incoming server address (POP3/IMAP). Specify your website’s Internet address. Example: mail.example.com
  • Outgoing server address. Specify your website’s Internet address. Example: mail.example.com

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